The Silver Wren
Signature SILVER Bar Necklace
All of our jewelry comes with a complimentary cloth for you to use. It may turn black as you use it, this means it is working.
All sterling silver does tarnish over time. Please use our cloth and a little rub to remove it. You gold filled may need cleaned from perfume, lotion etc. Please use warm water, mild soap and a very gentle pat dry.
The best way to store your jewelry is in an air tight container when you are not wearing it.
| What is gold filled? |
Gold filled jewelry is a much higher quality than gold plated. Gold Filled jewelry is very durable and will not chip or turn colors. With proper care it can last many years. It is also safe for those with metal allergies.
| About Sterling Silver? |
While we seal our sterling silver with wax all solid sterling silver will tarnish because it is a porous metal. We include a sterling polish pad in your box that will wipe tarnish away. Wearing your silver often can help keep it clean. Storing it in an airtight plastic bag out of the light will also help. Try to keep your jewelry lotion and perfume free. It is also safe for those with metal allergies.
Silver and gold jewelry can react with chlorine, so please no pools or spas.
Beautifully handcrafted pieces take time to create. It is currently taking us about 3-7 business days to make your order plus shipping time.
During the holiday season, average days to process an order may increase depending on volume.
Domestic Orders (US)
Standard shipping within the continental US is through USPS.
When you place an order, we USPS first class mail. This can take 10-18 business for your package to arrive after it is shipped. When traveling across a border, packages occasionally get held up at customs. We do NOT have any control over this, it's in the hands of your country's customs officials. When checking the tracking number, items will appear stuck at customs until they are delivered, this is normal.
Note: All import taxes, duties and related customs fees that may be charged once the package arrives at the destination country are the responsibility of the Purchase/Customer and will not be covered by The Silver Wren. Please check with local customs prior to ordering.
Tracking numbers are provided for all orders via an after purchase email from The Silver Wren. For an update on your order status, you can visit the USPS Website and enter your tracking number provided to you in the Confirmation Purchase Email.
Estimated Shipping Times
In addition to the Order Processing time, typical Delivery Times are as follows:
|Shipping Zone||Estimated Delivery Time|
|USA||Up to 4- 6 business days|
|Canada||Up to 10 - 14 business days|
|Europe||Up to 14 - 18 business days|
|Australia||Up to 14 - 18 business days|
We accept unworn/unpersonalized returns and/or exchanges within 7 days of when your package was delivered, with the following exceptions:
- Returns are NOT accepted on personalized pieces, unless we made an error.
- For custom orders, returns are handled on an item-by-item basis.
- Earrings are non-returnable.
Please contact us for a return: thesilverwren [!at] gmail.com.
- Do NOT just send it back.
- Please pack the item carefully.
- If it arrives in a tangled mess, we will be very sad!
- Returns will process in approximately 2-3 weeks.
For returns, we refund the purchase price minus a 5% restocking fee.
We do not refund shipping costs.
| DETAILS |
-Larger Signature Bar measures 38 x 7mm
-A high quality delicate link chain with a premium clasp.
-Polished to a light satin finish
-Bar and chain are high quality - not plated.
-Bar and chain are Sterling Silver
| CUSTOM HAND STAMPING |
-Your choice of text up to 14 letters on front only.
-Can include numbers, a heart, + or & stamp.
-Text is justified to the right to wear over your heart. Text can be centered upon request.
| LENGTH |
- Please select from the drop down selection.
- The standard length is normally 18".
- Model is wearing 18" in Photos.
Handcrafted with much love just for you in our Scottsdale, Arizona Studio.
►All of our jewelry comes gift packaged!